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WCC Online Privacy Policy

WATERSTONE COUNSELING CENTERS, LLC. ONLINE PRIVACY POLICY

Waterstone is an addiction medicine and psychotherapy practice that provides outpatient treatment programs for individuals suffering from addiction and other behavioral health issues.  

This Notice of Online Privacy Practices describes and discloses, in detail, our most current online privacy policies and procedures for this web site and how any personal information collected while visiting the site is handled. Waterstone and its employees follow all federal HIPAA (Health Insurance Portability and Accountability Act) guidelines and hold any personal information provided to us in the strictest confidence. We do not utilize any personal information collected from you in any matter other than for the purposes of treatment without your consent.  If you have any questions, comments or concerns regarding this policy, please contact us at
manager@waterstonecenter.com or call us at 203-245-0412.

*Please note, the information provided on this web site is intended to inform you about the services we provide at Waterstone and should not be used to replace the actual care or advice of a medical professional.  If you are experiencing an emergency, please contact 911 or seek immediate medical attention.    

HOW INFORMATION IS COLLECTED AND USED

The information collected on this site is owned only by Waterstone and we do not give out, exchange, barter, rent, sell, lend or disseminate any of this information to others.  Information is only used as is reasonably necessary to fulfill our services which may require communication between Waterstone and other health care providers, medical product or services providers, pharmacies, insurance companies, or other providers necessary to verify your medical information is accurate and determine which health care services you may need.  When you choose to provide Personally Identifiable Information (PII) to Waterstone while using this web site, which is information that can be used to identify or locate a particular person or entity such as a name, address, phone number or email address, we may use this information to respond to your inquiry, fulfill our medical services or contact you via email, phone or fax to inform you about any changes to our practice or updates to our services. In addition, we utilize “Cookies” on this web site which are text files with small pieces of data such as a username or password that are used to identify your computer. Data stored in a cookie is created by the server upon your connection and can help improve access to the web site and identify repeat visitors which enables us to keep track of our users and improve the usage of the web site. However, our use of “Cookies” on this web site does not provide any “Personal Identifiable Information.”

WEB SITE SECURITY

As stated in this “Online Privacy Statement,” we protect any sensitive information provided to us online and also protect that information when it is transferred to our staff and partners. Our online and internal policies state, “Personally Identifiable Information” is only provided and used by our trained staff as required to perform their specific duties and functions in the practice. In addition, any information on this web site is encrypted as noted by the “lock” icon in the address bar and the “https” web address for every page and your sensitive information is always kept securely private.        

INQUIRIES & ONLINE REFERRALS

This web site provides users the option to securely send an inquiry or referral to our practice at their own discretion. If any contact information is provided by the user, such as an email address or phone number, this information may be used to answer the inquiry, fulfill the services of the practice or provide updates regarding the practice. Any information provided to us online is not required and is solely done at the user’s own discretion. In addition, and as previously stated, any information provided to us online may be used by other healthcare providers that have partnered with Waterstone to fulfill our services.      

ONLINE RESOURCES AND LINKS

For educational purposes, this web site may contain links to other web sites you may find useful.  However, we are not responsible for the content or privacy practices of any other web site other than our own.  Please review the privacy practices and policies of any web site before providing any sensitive information or allowing it to be collected. Again, if you have any questions, comments or concerns regarding this policy, please contact us at
manager@waterstonecenter.com or call us at 203-245-0412.

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Service Region

Waterstone Counseling Centers serve New London, New Haven and Middlesex Counties, Connecticut. The medication component of our MAT program requires a regional service area, however, our unique Integrated Psychotherapy services are available to a non-local community through telehealth solutions and our interactive education platform.